Gumtree & Peakhour: Eliminating Bot Traffic and Reclaiming Platform Control
CYBERSECURITY CASE STUDY

Gumtree & Peakhour: Eliminating Bot Traffic and Reclaiming Platform Control

Gumtree, Australia's leading marketplace, battled significant bot traffic that skewed analytics, enabled scammers, and increased infrastructure costs. Peakhour's bot management solution reduced unwanted traffic by 75%, dramatically lowered costs, improved performance, and created a new revenue stream.

75%
Reduction in Unwanted Traffic
80%
Reduction in Fraud Score
New
Revenue Stream Created

Technical Deep Dive

Explore the cybersecurity challenges, innovative solutions, and measurable outcomes.

The Challenge

ANALYSIS

Ineffective existing bot management solution, blocking less than 1% of unwanted traffic.

Unauthorised data scraping of listings and user data, preventing data monetisation.

Skewed analytics leading to misguided marketing decisions.

Increased infrastructure costs supporting non-genuine traffic.

Degraded user experience and reduced customer trust due to scam activity.

The Solution

IMPLEMENTATION

Deployed Peakhour's advanced bot detection, identifying sophisticated commercial scraping services and residential proxies.

Implemented a collaborative, risk-conscious progressive deployment with continuous fine-tuning.

Gained direct access to specialised expertise in CDN, bot management, and security.

Comprehensive knowledge transfer to empower Gumtree's internal teams.

Utilised usage-based pricing for scalable and predictable costs.

The Results

MEASURABLE OUTCOMES

Achieved nearly 75% reduction in unwanted site traffic, significantly optimising infrastructure costs.

Restored analytics integrity, enabling reliable A/B testing and accurate campaign measurement.

Eliminated unauthorised data scraping, turning data into a new revenue-generating asset.

Dramatically improved marketplace safety score, with an 80% reduction in internal fraud score.

Enhanced customer trust and platform performance for legitimate users.

Client Success Story

Real results from cybersecurity leaders

"The support and collaboration we have with Peakhour is second to none. It has allowed us to move quickly with confidence, and it is very satisfying to see the outstanding results this partnership has delivered us."
P
Paul Russell
Chief Product & Technology Officer
Gumtree
EXECUTIVE SUMMARY

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