Pharmacy Direct
How Australia's first online pharmacy secured patient data and prevented healthcare fraud with advanced bot protection whilst saving their $900k platform investment.
Technical Deep Dive
Explore the cybersecurity challenges, innovative solutions, and measurable outcomes.
The Challenge
ANALYSIS
$900,000 investment in new healthcare eCommerce platform was failing with pages taking up to 22 seconds to load
Site targeted by malicious bots attempting to access patient data and commit healthcare fraud
Poor performance negatively impacting search rankings, user engagement, and sales conversions
Security vulnerabilities putting patient information at risk
Team considered abandoning their platform redevelopment entirely
Peakhour's Solution
IMPLEMENTATION
Stage 1: Advanced bot management blocked 15,000 malicious bot requests per day targeting healthcare data
Stage 2: Custom secure caching plugin for OpenCart 3 with built-in security controls for patient data protection
Stage 3: Comprehensive security audit and application hardening reducing page generation time from 12s to 1.5s
Implemented healthcare-specific security measures whilst maintaining compliance requirements
Provided ongoing professional services support and monitoring
The Results
MEASURABLE OUTCOMES
30-40% increase in revenue year-on-year with improved conversion rates
10x improvement in page load times creating exceptional user experience
Over 20,000 threats blocked daily protecting patient data and preventing healthcare fraud
Eliminated frequent website crashes and improved system reliability
Significant improvement in Net Promoter Scores and customer satisfaction
Client Success Story
Real results from cybersecurity leaders
"We are delighted with what Peakhour has done for us, and are rolling their services out across all our online brands. We've also recommended them to Intellipharm for use with their other system clients. They have been a lifesaver for us."
Peakhour Solutions Deployed
This case study showcases the integrated power of our comprehensive cybersecurity and performance platform.
Bot Management
SECURITY MODULE
Advanced bot detection and mitigation protecting against credential stuffing, account takeovers, and automated threats targeting healthcare data.
Web Application Firewall
SECURITY MODULE
Enterprise-grade WAF with OWASP rulesets and healthcare-specific protections for patient data security.
Advanced Caching
SECURITY MODULE
Intelligent full-page caching with security controls, custom OpenCart 3 integration, and healthcare compliance features.
Application Security
SECURITY MODULE
Comprehensive security platform with source code auditing, vulnerability assessment, and healthcare-specific hardening.
Professional Services
SECURITY MODULE
Expert consulting, security audits, custom integrations, and ongoing platform optimisation for healthcare organisations.
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