Case study

National Gallery Australia

How Australia's National Gallery enhanced digital visitor experience and achieved complete security compliance while protecting valuable cultural content from unauthorized use.

National Gallery Australia
48% Faster Image Loading
Enhanced Digital Visitor Experience
Complete Security Compliance

Technical review

What changed in production

Each study is structured around the operating problem, the Peakhour control path, and the measurable outcome.

Challenge

The Security Challenge

  • Increasing cybersecurity threats targeting a critical national cultural institution.
  • Existing international security provider was failing to deliver adequate protection.
  • Vulnerability to bot attacks, content scraping, and potential DDoS threats.
  • Multiple microsites on different technology stacks created a large attack surface.

Solution

Peakhour's Solution

  • Implementation of Peakhour's comprehensive Application Security Platform.
  • Multi-layered security including advanced rate limiting, intelligent bot management, and DDoS protection.
  • LLM scraping controls to protect valuable digital art metadata.
  • Content mounting feature to consolidate and secure all microsites under a single domain.
  • Intelligent image optimisation to reduce file sizes without sacrificing quality for authorised users.

Results

The Results

  • Successfully blocked thousands of malicious bot requests and prevented vulnerability scanning.
  • Mitigated multiple DDoS attacks, ensuring the gallery's digital presence remained online.
  • Achieved a ~48% reduction in image file sizes for general visitors, improving page load times.
  • Strengthened security posture by consolidating microsites, improving SEO, and simplifying management.
  • Met Australian Government mandates for comprehensive security on all .gov.au websites.

Customer quote

"There's so many American technology companies that do feel the need to cater to clients outside the US. As a national body, we felt it important to seek out local expertise, and to partner with companies that were interested in supporting our specific goal as a national cultural institution with a large digital footprint."
Dr Keir Winesmith

Dr Keir Winesmith

Head of Digital at NGA.com.au (Nov 2020 - Dec 2022), National Gallery Australia

Peakhour controls used

Solution stack

The controls below are the relevant parts of the Peakhour request path for this customer outcome.

SECURITY MODULE

Application Security

A comprehensive security platform providing protection against a wide range of cyber threats.

Explore control

SECURITY MODULE

Bot Management

Intelligent bot detection to distinguish between legitimate users and automated threats, preventing scraping and other malicious activity.

Explore control

SECURITY MODULE

DDoS Protection

Robust DDoS mitigation to protect against volumetric and application-layer attacks, ensuring website availability.

Explore control

PERFORMANCE MODULE

Image Optimisation

Automatic image compression and format conversion to reduce page weight and improve load times.

Explore control

Review your own edge security and performance path

Bring the current CDN, WAF, bot, API, cache, and logging setup. Peakhour will map where the platform can simplify the path.

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