How to defend against Account Takeovers
Learn about account takeover threats, protection strategies, and detection methods to secure your digital accounts and prevent unauthorised access.
Support FAQ
You can block some residential proxy traffic, but you usually should not block every residential or mobile IP address that looks suspicious. Residential proxy traffic often shares IP space with real users. A blunt IP block can stop some abuse while also denying service to households, businesses, or mobile subscribers who did nothing wrong.
The better question is: when is the evidence strong enough to block, when should the request be challenged or rate limited, and when should it only be logged?
For detection basics, see what is residential proxy detection.
Traditional IP blocking works best when the source is stable and clearly bad, such as known hosting-provider automation, a confirmed botnet command source, or a long-lived abusive endpoint.
Residential proxies are different:
If policy says "block the IP forever," it can punish legitimate users after the proxy activity has already moved.
Blocking can be appropriate when the evidence is strong and the workflow is sensitive.
Examples include:
Even then, the block should usually be scoped: by request path, account action, risk score, session, rule window, or campaign evidence, not only by a permanent IP deny entry.
Many residential proxy cases are uncertain. A request may be suspicious, but the user-impact cost of blocking may be too high.
In these cases, consider:
Bot management is useful here because it can combine proxy signals with behaviour, route, browser, account, and workflow context before selecting an action.
A residential proxy label is stronger when it is supported by other evidence.
Useful supporting signals include:
The more independent signals agree, the safer it is to take stronger action.
False positives are the main reason residential proxy blocking needs care.
Practical safeguards include:
This is where IP quality matters. A clean or dirty IP label is less useful than knowing whether the IP, request, behaviour, and workflow fit together.
A simple residential proxy policy can start with four outcomes:
This model avoids the two common failures: allowing every residential IP because blocking is risky, or blocking broad consumer networks because some proxy traffic appears there.
Residential proxies can be blocked, but only well when detection is close to the request and policy can choose more than one action. The goal is to stop abuse without turning ordinary residential and mobile networks into collateral damage.
Learn about account takeover threats, protection strategies, and detection methods to secure your digital accounts and prevent unauthorised access.
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